Install the program on a vanilla test computer.Action: BackupConfigFile, location: C:\Program Files (x86)\Computers and Structures\SAP2000 17\CSiLicensing\, command: "C:\Windows\SysWOW64\cmd.exe" /c "copy " Contact your support personnel or package vendor. A program required for this install to complete could not be run. Error 1721.There is a problem with this Windows Installer package.If, in SAP2000 or CSiBridge V17, this error generates the following error message, you can try the suggested resolution listed below (please note that issue should be fully resolved for SAP2000 and CSiBridge V18 and higher): Suggested resolution when this error is triggered by copying file during installation Another approach to resolve this error is to uninstall previous versions of the software (including any evaluation versions that may have been installed), rebooting the machine and performing new installation after the reboot. This error is typically caused by registry entries becoming corrupted during the installation and can be resolved by running a FixIt tool from Microsoft. Installation errors are listed as follows: Error # 1721 General comments
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